Privacy Policy

Privacy Policy

Introduction

At https://sewerlinesolutions.scoopsurge.com (hereafter referred to as “Sewer Line Solutions,” “we,” or “our”), we prioritize the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data, ensuring compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA) of the United States
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, apps, products, or services accessible via links on our site, as these entities have their own privacy policies governing data collection.

Processing Activities

This policy outlines the practices for users who:

  • Utilize our applications and services as authorized users.
  • Visit and interact with our websites linked to this Privacy Policy.
  • Engage with us through various communication channels, including emails, calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of personal data, which include:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Data required for processing transactions, such as card details and billing addresses.
  • Financial Information: Records of financial transactions and account balances (if applicable).
  • Purchase Information: Items you buy from us, including quantities, dates, and order history.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, used for analytics and personalization.
  • Location Data: Your geographical location information when you interact with our services.
  • Feedback: Comments, suggestions, and reviews you provide to improve our products and services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts to our services.
  • Product Information: Details about the products or services you browse or purchase on our site.

We acquire this data through various means, including direct user input, interactions with our features and services, and automated technologies employed for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy commitments.

Cookies

Sewer Line Solutions uses cookies to enhance user experience and gather analytics. Cookies are categorized as:

  • Strictly Necessary: Essential for the basic functions of our website or app.
  • Preference: Used to remember user preferences and settings.
  • Analytics: Enable us to understand how users interact with our platform, providing insights for improvements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by applicable laws. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Sewer Line Solutions employs robust organizational and technical safeguards to secure your personal data. We utilize encryption for data in transit and at rest, and we engage reputable third-party processors who adhere to strict security standards to handle data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors without parental consent. If you believe we have collected such data in error, please contact us, and we will take appropriate measures to rectify the situation.

Your Rights (Depending on Your Location)

The privacy laws applicable to us grant individuals certain rights regarding their personal data:

  • Access: The right to request access to and confirmation of the processing of your personal data.
  • Rectification: The right to have inaccurate or incomplete data rectified.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to restrict the processing of your data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or if you have any data-related inquiries, requests, or concerns, please contact our dedicated privacy team via email at [email protected] or by mail at:

Sewer Line Solutions Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any questions regarding privacy, data protection, or this policy, please reach out to our team at the above-mentioned contact points.